LFID has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. LFID expects that all donors will exercise due care and diligence while making donations. LFID also recognizes that a donation may be made erroneously, or donors may change their mind. LFID will examine request for refund of donation and endeavour to make the refund. LFID may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.
Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach LFID office within 7 (Seven) days from the date on which you made the donation i.e.:
The date on which you Made the donation online, electronically or through other means, OR
The date on which you Handed over the cheque / demand draft to LFID or someone authorised by LFID for this purpose, OR
The date on which you Despatched the cheque / demand draft to LFID by other means.
The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.
Disclaimer
Disclaimer: We do not have any branch office in India and We have not NOT authorized any individual or organization to collect donations in any form on our behalf.
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